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Hinduja Leyland Finance Ltd. Fair Practice Code
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ABOUT US

 

Hinduja Leyland Finance Ltd (HLF) was incorporated on November 12, 2008. Pursuant to a certificate issued by the Reserve Bank of India ("RBI") on March 22, 2010, our Company was permitted to commence operations as a non-banking financial comapany ("NBFC") under section 45 IA of the Reserve Bank of India Act, 1934. Our Company was originally classified as a systemically important non-deposit accepting non-banking financial company. Our Company was subsequently granted the status of an NBFC-Asset Finance Company by the RBI pursuant to a certificate of registration received on May 12, 2014. We are one of India's leading vehicle finance NBFCs (Source: ICRA - Retail NBFC and HFC Credit Report, 2016) with a focus on urban and semi-urban markets.

Through a vast network of branches, we finance a wide range of commercial and personal vehicles, which include medium and heavy commercial vehicles (“MHCVs”), light commercial vehicles (“LCVs”), small commercial vehicles (“SCVs”), cars, multi-utility vehicles, three wheelers, and two wheelers, as well as various kinds of used vehicles.

Our vehicle finance business has a diversified customer base comprising of first time buyers, captive users, retail operators, strategic and large fleet owners, small truck owners (“STOs”), and self-employed individuals, who are largely based in urban and semi-urban locations.

We also finance tractors and construction equipment and provide loans against property. In September 2015, we received a certificate to commence our housing finance business through our wholly-owned subsidiary, Hinduja Housing Finance Limited, which focuses on providing finance for affordable housing loans. In April 2022, Gaadi Mandi Digital Platforms Limited was incorporated as a subsidiary of Hinduja Leyland Finance Limited to offer digital bidding platform services to facilitate the trade of used vehicles and equipment.

We are promoted by Ashok Leyland Limited. We are a part of the Hinduja Group which is a diversified global business group with a track record of growing business in several industries. We leverage our relationship with ALL¸ which is the second largest carrier in the MHCV segment in India (Source: IAI Report, 2015).

We have established an expansive operational network within five years of commencing operations. As of March 31, 2018, our operations included 349 branch offices and 1,550 Business Locations spread across 23 States and two Union Territories across India. Out of our total 1,550 Business Locations we have categorized 867 Business Locations as urban, 637 Business Locations as semi-urban and 46 Business Locations as rural based on the classification provided by the Census Organization of India Report. In addition, as of March 31, 2018, we had 80 branches and 101 Business Locations from where we conduct our housing finance activities.

We have entered into preferred financier arrangements with various motor vehicle OEMs to provide financing for their vehicles, and work closely with their respective dealer network to provide our vehicle finance products to their customer base.

The Promoter of our Company is Ashok Leyland Limited (“ALL”). ALL was incorporated as a public limited company on September 7, 1948, under the Companies Act, 1913, with the RoC as “Ashok Leyland Limited”.

ALL’s principal business is the design, development, manufacture and sale of a comprehensive portfolio of commercial vehicle products with varying capacities and applications to cater to different customer segments. ALL manufactures and sells a complete range of goods vehicles spanning medium and heavy duty trucks. ALL also manufactures engines, gensets and spare parts and various special application vehicles which are used to provide logistics support to the Indian defence sector. Through a strategic partnership, ALL also manufactures and sells LCVs and a comprehensive range of city, inter-city, special purpose buses and coaches.

 

  • To be among the most preferred financial services provider in India for all our stakeholders (customers, partners, employees, shareholders)
  • Be among the top 3 value creating (P/B*) and efficient (C/B**) NBFCs, with a book of at least INR 50,000 crore by 2025
  • Have the highest share of business of our primary customers in India – entrepreneurs in the commercial vehicle ecosystem

 

  • Build strong customer relationships
  • Foster a true sense of ownership among all employees (financial and ”emotive")
  • Become a vehicle for partners to progress (“Aapki jeet, hamari jeet”)
  • Sustain and enhance the partnership with Ashok Leyland

HLF Products for Finance 

 We are ISO 27001 : 2013 Certified. iso